fabio Ottobre 4, 2022 0 Comments

Without a chatbot, a customer service agent would have to answer each question one by one. On the other hand, a chatbot could answer an unlimited amount of the same customer service question type in an instant.

fabio Ottobre 3, 2022 0 Comments

Similarly, chatbots used in healthcare are not meant to replace real doctors. But they can assist medical professionals and simplify processes such as triage. Many chatbots fail because people expect too much of them. Experts claim that